31/01/2009 - PayPal Subscription Cancelled
Customers may have noticed their PayPal Subscription was cancelled on 31/01/2009. This is due to the VAT increase from 15% to 17.5%
Please see the following accoucement:
The standard rate of VAT was temporarily reduced to 15 per cent on 1 December 2008 and it will return to 17.5 per cent on 1 January 2010.
As a result all Invoices created on or after 01/01/2010 will reflect the new VAT rate, customers paying by Standing Order will have to ammend their agreement as required, customers paying by Credit Card will be automatically charged at the new rate.
Due to the way PayPal subscriptions work, we cannot modify the subscriptions in any way. Therefore we have to cancel ALL PayPal subscriptions on the 31/12/2009. Once the subscriptions are cancelled you will either have to pay manually, or re-setup the subscription for the new amount. To do this you will need to login to your Client Portal when an Invoice is due, click on the due Invoice, then click on the "PayPal Suscribe Now" button located to the top right of the Invoice.
We apologise for any inconvenience this may cause. If you have any questions please feel free to contact support through the usual channels.
Express Hosting UK.
If you have any questions, please contact support.